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SMS Messaging Policy

This page describes Carco’s text messaging programme in full.

Who we are

1000625440 Ontario Corp., operating as Carco, is an OMVIC-registered used-vehicle dealership (OMVIC registration 5813027) at 3-1124 Stellar Dr, Newmarket, ON L3Y 7B7. Text messages are sent from our single business line, (647) 692-6267, which is also the number you can call us on.

What this number is used for

Service messages about a vehicle you are buying, selling or consigning with us, and nothing else. Every message continues a conversation you started with the dealership. In practice each one is:

  • confirming, moving or reminding you about an appointment you booked;
  • answering a question you asked us about a vehicle;
  • telling you that a buyer has viewed, or made an offer on, a car we are selling on your behalf;
  • sending you a link to a document, invoice or payment you asked us for.

We do not send marketing, promotional or advertising texts from this number, and we never will. There is no mailing list and no broadcast. Messaging is one-to-one and two-way: you reply to the same number and the salesperson handling your file answers.

How consent is given

We obtain consent in two ways and use no others. We never buy, rent, import or share phone numbers.

1. On this website, when you book a test drive

On any vehicle page you can press Book a test drive, choose a date and time, and reach a Your details step where you enter your name, phone and email. Below those fields is an optional checkbox, unchecked by default, which reads:

Text me about this request. Carco will text you about your test drive and this vehicle. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms. Optional - you can book without it.

Ticking that box is the opt-in. It is not required in order to book. If you leave it unchecked the Confirm Booking button still works, your booking completes normally, and we do not text you.

The Your details step of Carco's test drive booking form, showing the optional SMS consent checkbox unchecked by default beneath the name, phone and email fields, with the Confirm Booking button enabled.
The live consent screen. The checkbox is unchecked by default and the booking completes without it.

2. In person or on the phone with the dealership

If you ask us to text you about the vehicle you are buying, selling or consigning - at 3-1124 Stellar Dr, Newmarket, ON L3Y 7B7, or on a call - we will. Before sending the first message the salesperson asks:

Can we text you at this number about this vehicle? Message frequency varies, message and data rates may apply, and you can reply STOP at any time to stop or HELP for help.

We text only if you agree. The number you gave us and the date you contacted the dealership are held on your customer record, and if you later reply STOP that is recorded against you automatically.

There is no keyword, short code, QR code, paper form or purchased-list opt-in.

Frequency, cost, and stopping

  • How often: message frequency varies. It follows your own enquiry or transaction - there is no schedule.
  • Cost: message and data rates may apply. Carco does not charge you for text messages; your mobile carrier may.
  • Stopping: reply STOP to any message. That stops all further messages from this number immediately, and is applied to your record automatically. Reply START to resume.
  • Help: reply HELP for our contact details, or reach us using the details below.
  • Carrier: mobile carriers are not liable for delayed or undelivered messages.

Your privacy

We do not sell, rent or share your mobile number with third parties for their own marketing. How we handle your information generally is set out in our Privacy Policy, and the terms that apply to this site are in our Terms of Service.

Contact us

Email: info@mycarco.ca
Phone: (647) 692-6267
Address: 3-1124 Stellar Dr, Newmarket, ON L3Y 7B7

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